At Bovita Health, we stand behind the quality of our colostrum products and want you to feel confident trying them as part of your daily wellness ritual.
If for any reason you are not satisfied with your purchase, please review our return policy below.
30 Day Product Return Policy
We offer a 30‑day product return policy on first‑time purchases of Bovita Health products ordered directly from www.BovitaHealth.com.
Refunds are limited to the original purchase price (excluding shipping)
The 30‑day period begins on the date your order is delivered
This applies to one product per customer per SKU
Eligibility for Returns & Refunds
Eligible
- First‑time orders of Bovita Health products
- Products that are unopened, unused, and in original packaging unless damaged, defective, or incorrect order provided the request is within 30 days
- Single‑unit purchases of pouches or stick packs
Not Eligible
- Subscription renewal orders after the first shipment
- Bundles or multi‑packs (partial refunds are not available)
- Clearance or promotional items marked “final sale”
- Orders placed through third‑party retailers (Amazon, Retail, etc.)
Stick Packs & On‑the‑Go Formats
Due to the nature of single‑serve products:
- Refunds for stick packs are limited to one opened box per customer
- Multiple opened boxes or partially used bundles are not eligible
This policy helps us manage quality, safety, and waste while still allowing you to try the product risk‑free.
How to Request a Return or Refund
- Email info@bovitahealth.com with:
- Your order number
- The product name
- A brief reason for return (to help us improve)
- Our team will respond within 2–3 business days with next steps
- If approved:
- You may be asked to return unopened items
- Return shipping labels will be provided by Bovita Health only after the return request has been reviewed and approved
Refunds are issued to the original form of payment within 7–10 business days after approval.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect:
- Contact us within 7 days of delivery
- Include photos of the item and packaging
We will replace the product or issue a full refund at no cost to you.
Shipping Costs
- Original shipping charges are non‑refundable
- Return shipping is the responsibility of the customer unless the item is damaged or incorrect
Subscriptions
- Subscription orders can be cancelled or modified at any time prior to shipment
- Once a subscription order has shipped, it is treated as a fulfilled order and is not eligible for refund, except for your first‑time satisfaction guarantee
Contact Us
If you have any questions about your order or our policy, we’re here to help.
Email: info@bovitahealth.com
Hours: Monday–Friday, 8am–4pm CST
